Shipping & Delivery
Shipping & Delivery
At ylstrading, we are committed to delivering your orders safely and on time. Please read our shipping policy below for all the details.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping: 7–14 business days
- Expedited Shipping: 3–7 business days (where available)
Delivery times are estimates and may vary depending on your location, customs processing, and other factors beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on your order weight, dimensions, and destination. You will see the exact shipping cost before completing your purchase.
We occasionally offer free shipping on qualifying orders. Check our homepage or subscribe to our newsletter for the latest promotions.
International Shipping
We ship to many countries worldwide. International orders may be subject to customs duties, import taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in our prices or shipping costs.
Please check with your local customs office for more information before placing an order.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment's progress online. Please allow up to 48 hours for tracking information to be updated.
Delivery Issues
If your order has not arrived within the estimated delivery window, please:
- Check your tracking information for the latest updates.
- Verify the shipping address provided at checkout.
- Contact your local post office or courier.
- If the issue persists, contact our support team and we will investigate on your behalf.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. Provide your order number and photos (if applicable), and we will work with you to resolve the issue as quickly as possible.
Contact Us
For any shipping-related questions, please don't hesitate to reach out to our customer support team. We're happy to assist!